Frequently Asked QuestionS

(FAQs)

  1. What services do you offer?
    I offer personalised travel planning, creating tailored itineraries that fit your preferences, budget, and goals. Whether it’s a family getaway, romantic retreat, or special occasion, I specialise in crafting unforgettable travel experiences.

  2. How do I get started?
    Simply book a free 15-minute consultation, where we’ll discuss your travel needs and explore how I can best assist you.

  3. Do you offer services for both personal and business trips?
    Yes! While I focus mainly on personal travel, I’m also happy to help with business trips.

  4. How long does it take to plan my trip?
    Planning time varies depending on your needs. I’m flexible and will adjust to meet your specific requirements.

  5. What information do you need to start planning?
    After our initial consultation, I’ll send a short questionnaire to gather details about your travel preferences. I’ll also follow up with a call to clarify any specifics and ensure I have everything needed to create your perfect itinerary.

  6. Can you help with last-minute travel plans?
    Yes, I offer expedited planning for last-minute trips, though this may incur an additional fee.

  7. What is the cost of your services?
    My services are priced based on hourly rates and personalised packages. A pricing guide is available upon request. I’m also happy to discuss a custom plan that fits your travel goals if you don't find exactly what you're looking for.

  8. How do I pay for your services?
    I currently accept payments via bank transfer, with PayPal and credit card options coming soon.

  9. Can I book a consultation without committing to a full itinerary?
    Yes, the 15-minute consultation is completely free, with no obligation to proceed with full travel planning.

  10. Is your service available only to clients in the UK?
    While I’m based in the UK, I work with clients globally and am happy to assist with travel planning no matter where you’re located.

  11. Do you handle visas, travel insurance, or other documents?
    I provide guidance on visas, travel insurance, and other essential documents. While I don’t handle bookings for these services, I’m happy to offer advice and support in navigating these areas.

  12. How far in advance should I begin planning my trip?
    The earlier you start, the more options you'll have, with greater flexibility and better pricing. Early planning is especially important for popular destinations.

  13. Do you provide 24/7 support during my trip?
    I offer ongoing support during the planning phase. If new requests or changes arise during your trip, I can assist for an additional charge. However, I’m happy to answer simple questions and offer guidance at no additional cost.

  14. How can I contact you during the planning process?
    You can reach me by phone or email. I’m always happy to address any questions or concerns you may have.

  15. What is the booking process like?
    To book my services, simply reach out via email or my contact form. A 10% deposit is required to confirm your booking, with the remainder due before final delivery. I also offer installment options for certain packages.

  16. How do you handle cancellations?

    • Cancellations within 48 hours of payment: Full refund (excluding the deposit).

    • Cancellations after 48 hours: Charged at £45 per hour (rounded to the nearest 30 minutes) for work already completed. The remaining balance will be refunded accordingly.

  17. Can I request changes to my itinerary after it’s been confirmed?
    Yes, changes can be made, but additional charges may apply depending on the extent of the changes and if the package has been exceeded.

  18. Will I receive a draft of my itinerary?
    Yes, you’ll be invited to at least one revision meeting (depending on the package and complexity). This allows for feedback to ensure everything is perfect before the final handover.

  19. How do you ensure confidentiality?
    All personal information shared with me is kept confidential and used only for the purpose of providing the requested service.

  20. Need more information or have other questions?
    If you have any further questions or need additional clarification, feel free to reach out to me directly. I’m here to assist you in making your travel planning seamless and stress-free!